Apocalypses happen.

But with our Flex Switch policy, we don't let that get in the way of you and your team having an amazing time. Leveraging our virtual event platform, Weve, you can now transition between in-person, virtual and hybrid events with as little as 3 hours notice in select US cities! So, whether it's travel delays, health issues, or frogs falling from the sky - Weve got you covered!

Technical Requirements
and Support

 

Weve has the following requirements.

  • Internet connection with at least 4 Mbs upstream and 8 Mbs downstream.
  • A webcam
  • The use of headphones for sound effects
  • Laptop, desktop (no phones or tablets though this is coming soon!)
  • Cookies enabled.

Windows OS:

  • Your browser must be the latest available version of Edge, Firefox, or Chrome. (Edge in particular)
  • We recommend that you turn off all ad blocking software or other browser extensions.
  • Close out of other tabs in the browser and close other resource heavy applications

Mac OS

  • Your browser must be the latest available version of Firefox or Chrome
  • In Mojave, you must give permission to the browser to access the webcam.
    Instructions are here
  • We recommend that you turn off all ad blocking software or browser extensions
  • Close out of other tabs in the browser as well as other resource heavy applications

Processor

  • Dual Core 2Ghz or higher
  • 8 Mb of Ram

Troubleshooting

Microphone and Webcam

  • You must accept the webcam use as well as microphone use by the browser. If you refuse, you may need to use an incognito window to re-trigger the prompt. 

  • You will need to adjust your microphone settings inside your chosen browser prior to entering the game. You can switch these settings during the on-boarding process.

  • On Windows OS, you can not share the webcam with another application. This includes a Zoom application that may be running in the background even if not connected to a room. 

Mobile Devices

  • We recommend that you attend Go Remote events on a laptop or desktop computer. Mobile devices, including phones and tablets, are not generally recommended. The use of mobile devices will result in degraded attendee experiences, and may prevent attendees from joining at all, depending on the device, its age, etc.

  • If using a mobile device as a last resort, we recommend using the following browsers:

    • Chrome on all Android devices

    • Safari on all Apple devices (including iPhones and iPads)

VPN or Firewall