Games help overcome the lower fidelity of video calls
Interpersonal communication is a complex dance of observing body language, subtle vocal tones, facial expressions, and spatial awareness in real-time. However, when attempting to converse over video chat, the richness of these nonverbal cues diminishes significantly, leading to a breakdown in effective communication. Experts widely acknowledge the phenomenon of Zoom fatigue, attributing it to issues like latency, limited bandwidth, and the loss of natural information exchange, such as eye contact, between participants.
“For somebody who’s really dependent on non-verbal cues, it can be a big drain not to have them,” — Andrew Franklin, assistant Professor of Cyberpsychology at Norfolk State University
Due to the limited bandwidth in online communication, many teams naturally gravitate towards a "transactional only" approach during meetings. While this can have its advantages - shorter calls, reduced fatigue, and a more defined work schedule - it often leads to a lack of relationship building. While some established teams may function well in this mode, for many, the absence of team interaction poses a significant challenge.
Games offer a solution to these bandwidth and latency issues by providing a structured framework for communication. With rule-based interactions, participants no longer need to constantly gauge the room for cues on when to speak or what to say. This structured approach in games eliminates the need for the complex dynamics of group conversations, allowing team members to focus on the substance of their communication rather than the turn-taking aspect.
By incorporating structured communication, games can also minimize conversational errors, such as people speaking over each other, and maximize the efficiency of communication in a low-bandwidth environment.
Games lower social barriers and create buy-in
Asking deep or open-ended questions during a video call can often lead to silence, as individuals may shy away from sharing personal information in front of their peers to avoid feeling vulnerable. However, games offer a structured and safe environment that encourages participation and self-expression. While many may hesitate to disclose personal details in a group setting, the rules and dynamics of games create a space where individuals feel more comfortable opening up.
Whether it's doing a farm animal impression or playing a round of charades, games provide a fun and inclusive platform for team members to engage and connect, making it easier for everyone to let their guard down and enjoy the experience. Unlike traditional team-building exercises, games naturally draw people in and spark excitement, making them a more appealing and effective way to foster camaraderie among remote teams.
